Most orders arrive within 2-3 weeks of being placed. Some items may take more or less time depending on options and availability.
During the pandemic, many items are delayed. We are happy to provide you with a time estimate for your order!
Regular orders may be cancelled prior to shipping for a full refund (minus 3% to cover transaction fees if cancelled within 30 days). Special orders and orders that have already shipped may be returned and refunded minus the cost of freight and a 15% restocking fee.
If there is a problem with your order, please call us at 800-276-0210.
Manufacturer’s warranty their products if there are broken or missing parts – we can help you resolve these matters right away.